Effective Date: 01 May, 2016
What Information We Collect?
We collect two types of data and information from our users.
(i) Non-Personal Information
The first type of information is un-identified and non-identifiable information pertaining to a user(s), which may be made available or gathered via the user's use of the Service ("Non-Personal Information"). We are not aware of the identity of the User from which the Non-personal Information was collected.
Non-Personal Information which is being collected includes the user's aggregated usage information and technical information transmitted by the user's device, including certain software and hardware information about the user's device (e.g. the type of browser and operating system) all in order to provide our Service as defined and detailed in the End User License Agreement.
We collect the following Non-Personal Information from you when you install or use the Social2Search Products and Service:
- The type of device, operating system and browsers you are use;
- Internet service provider (ISP);
- Date and time stamp as well as language preference;
- Browsing usage including, URLs of the pages, clickstream data or referring/exit pages;
- Whether you are accessing the Website or use the Social2Search Products;
- your IP address which under some regulations is concederd "Personal Information" (as defined below);
- We might also collect a list of all add-ons you've installed to Firefox, Chrome and Internet Explorer in order to detect and solve add-on compatibility issues, if applicable;
- We might require the list of installed programs, if and when applicable, in order to prevent fraud or any type of silent installations by distributors;
We may disclose, share or sell to third parties this Non-Personally Identifiable collected information as specifies below and solely if applicable.
Social2Search will also collect search engine logs data to improve your search results and to maintain the security of our systems. Analyzing logs data helps our engineers improve the relevancy of your social search results. Search engine logs are anonymized and do not contain any personal information.
(ii) Personal Information
The second type of information is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual ("Personal Information").
We collect the following Personal Information from you when you install or use the Social2Search Products and Service:
- Publicly available information available on social networks (such as Facebook, Twitter or Instagram) as well other public sources.
- You may allow us to collect information from third-party social networks and websites (such as your social media profiles, for example Twitter). You can log in to our Website and the Social2Search Products using sign-in services such as Twitter. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form.
- The Service requires your login credentials for each third-party social network or website you
would like to access through the Service. By providing your login credentials to the Service, you
expressly request and authorize the Service to automatically login to these third-party social
networks and websites as your agent, for the purpose of aggregating content which you are authorized
You control the Personal Information collected through the social networks, we collect solely what you decide to make available to us either directly or through our social networking partners. If you wish to update what information is shared through our social networking partner you can make the appropriate changes within the privacy controls of your social networking account. Should you terminate your use of the Service or remove and uninstall the Social2Search Product, this information will be deleted within a reasonable period of time following the termination. Your third-party login credentials are hashed and stored with the strictest security standards.
- We also collect information you provide voluntarily when contacting us, this information includes your name and email address and can be deleted at any time upon you request as specified herein.
- We will not knowingly collect Personal Information of children.
How Is The Data Used?
Our Service uses Personal Information for the following purposes:
- To send periodic email communications relating to our Service or the Social2Search Product, and customer care correspondence;
- To improve our Service and maintain its integrity (for example to detect and prevent fraud).
We also use Non-Personal Information, aggregated information or statistics regarding user behavior as a measure of interest in, and use of, the Service or the Social2Search Product in the form of aggregated data, such as overall patterns or demographic reports, which do not describe or identify any individual user.
Sharing User data
We do not share the Personal Information with any of our partners, we may disclose Personal Information, or any information you submitted if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement), including investigations of potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our users, yourself or any third party; or (vi) for the purpose of collaborating with law enforcement agencies and/or in case we find it necessary in order to enforce intellectual property or other legal rights.
The Non-Personal Information may be used or shared in any of the above circumstances, as well as for the purpose of providing and improving our Services, marketing and advertising purposes and conduct business and marketing analysis, and enhance your experience. If we combine Personal Information with Non-Personal Information, the combined information will be treated as Personal Information for as long as it remains combined.
Information relating to aggregate statistics may be collected through the use of third-party cookies and other third party tracking devices.
Other Tracking Technologies
Technologies such as: cookies, beacons, tags and scripts are used in analyzing trends, administering the site, tracking users' movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by third parties on an individual as well as aggregated basis.
We use Local Storage Objects (LSOs) such as HTML5 to store cookies, beacons, scripts and pixels. Third parties with whom we partner to provide certain features on the Social2Search Products or to display advertising based upon your web-browsing activity. Various browsers may offer their own management tools for removing HTML5 LSOs. To manage Flash cookies, please click here.
Third party collection of information
Advertising, New Tab and Default Search
You may view and manage your advertising preferences at any time by accessing your account settings available by clicking on the icons via the Social2Search widget. You can choose to opt out of advertising at any time by visiting your account settings. For New Tab and Default Search settings, visit the browser settings to return to the original New Tab and Default Search. We partner with a third party to either display advertising, new tab and default search on the Social2Search Product. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising, new tab and default search based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by contacting us at firstname.lastname@example.org. Please note this does not opt you out of being served ads. You will continue to receive generic ads. As long as your browser retains the Social2Search opt-out cookie, Social2Search won't serve ads to your browser.
We may rectify, replenish or remove incomplete or inaccurate information, at any time, provided that we have reason to believe that the information is not accurate or up to date, by emailing us at: email@example.com. If you have registered to our services through social network or platform account, you may also manage what information you decide to disclose by changing your privacy settings on such platform.
PLEASE NOTE THAT UNLESS YOU INSTRUCT US OTHERWISE WE RETAIN THE INFORMATION WE COLLECT FOR AS LONG AS NEEDED TO PROVIDE THE SERVICES AND TO COMPLY WITH OUR LEGAL OBLIGATIONS, RESOLVE DISPUTES AND ENFORCE OUR AGREEMENTS.
How do we safeguard your information?
Social2Search makes best efforts to use security methods and encryptions when handling sensitive data (i.e., handle the user data securely, including transmitting it via modern cryptography);
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through the Social2Search Products cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.
WE CANNOT GUARANTEE THE PRIVACY OR SECURITY INFORMATION OF THIRD PARTIES, SUCH AS FACEBOOK, TWITTER, AND INSTAGRAM. YOU ACKNOWLEDGE, UNDERSTAND, AND ACCEPT THAT THE COMPANY IS NOT RESPONSIBLE FOR ANY BREACH OR EXPOSURE OF PRIVACY OR SECURITY RELATED TO THESE OTHER SITES OR SERVICES, AND YOU DISCLAIM US FROM ANY AND ALL LIABILITY RELATED TO SUCH BREACH OR EXPOSURE.
We forbid users under the age of 18 to use our Service. If you are under 18, please be sure to read this policy with your parents or legal guardians and ask questions about things you do not understand. Children under 13 (U13) are prohibited from using the Services provided by Social2Search. In the event that we become aware that a user under the age of 18 has shared any information, we will discard such information. If you have any reason to believe that a child under the age of 18 has shared any information with us, please contact us at: firstname.lastname@example.org.
As a registered user, you may post, submit and exchange content and information on areas of the Website that are accessible to other users (such as our blog page) if you decide so. You should exercise caution if you choose to disclose Personal Information in a publicly accessible area. You are solely responsible for any Personal Information that you disclose and disseminate on publicly accessible areas. To request removal of your Personal Information from these areas of our Website, contact us at email@example.com. In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why.
How to contact us
you may contact us at Social2Search or by email at: firstname.lastname@example.org. Instructions on how to uninstall Social2Search can be found at our How to Uninstall Social2Search page. If you need any additional information, you may contact us at email@example.com.